Sales Representative
About us:
With over 25 years of expertise in the global supply market,
primarily in China, Helf Altamayuz is expanding its reach to be closer to its
consumer market. The company is establishing its second branch in the Middle
East, choosing Riyadh, one of the world’s most rapidly growing economies. Helf
Altamayuz specializes in linking clients with the international supply market,
offering a diverse range of trading services tailored to meet the evolving
needs of our clients.
Job Description:
Core Responsibilities and Activities:
Lead Generation & Management:
● Lead Identification & Generation
through various channels
●
Lead Preassessment &
Profiling: Conduct thorough preassessment of leads, ensuring accurate recording
of profile information to enhance sales effectiveness.
● Accurately update CRM with detailed
customer engagement activities, ensuring all interactions are logged and
follow-ups are timely.
● Enriching Unconverted Leads: Work on
enriching leads that were not converted, keeping them engaged for future
opportunities.
Sales Execution:
● Sales target achievement
● Customer Engagement & Negotiation:
Engage with potential and existing customers, effectively negotiating terms to
close sales
● Quotation & Sales Order Creation:
Generate accurate quotations and sales orders using the CRM tool, ensuring
customer needs are met promptly.
Customer Relationship Management:
● Customer Relationship & Retention:
Manage customer relationships by handling concerns with professionalism and
implementing strategies to retain customers and ensure their satisfaction.
● Customer Feedback Collection: Actively
seek feedback on customer perceptions of quality and service to continuously
improve offerings.
● Post-Sales Support: Ensure customer
satisfaction post-sale, working to retain customers and secure repeat business.
Market Analysis & Reporting:
● Gather, analyze and report data on
market trends and insights to help grow market share and expand business
opportunities
● Lost Business Analysis: Analyze
reasons for lost business and unconverted leads, providing actionable feedback
to improve future sales efforts.
● Cross-Department Collaboration: Work closely with marketing,
operations, and leadership teams to ensure alignment of sales strategies with
market trends, product launches, and overall company objectives.
Administrative Support
● Internal reporting
● Account Management Support: Assist in
administrative tasks related to account management, ensuring smooth operations
and client satisfaction.
What do you need to succeed in this role?
● Sales Expertise & Strong
Representation Skills
● Good Listening & Cultural
Awareness: A good listener capable of understanding customer needs and
concerns, with sensitivity to diverse cultural dynamics.
● Commitment to Targets: A high level of
commitment to driving the organization toward achieving its sales goals.
● Problem-Solving Skills: A resourceful
problem-solver with a solution-oriented approach, able to address challenges
effectively and efficiently.
●
Work
Independently: As a remote employee, you will be expected to manage your daily
tasks independently, with consistent communication and alignment with the team.
●
Remote
Work Setup: A stable internet connection and a professional home office setup
that allows for effective communication with clients and the internal team.
●
Technology
Proficiency: Familiarity with communication and collaboration tools such as
Google Meet and Google Drive and proficiency in sales analytics tools would be
advantageous.
